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| IT INFRASTRUCTURE
PLANNING |
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Your network is central to your business
processes. Any network outages and security lapses can be
devastating. You need technology assistance to help your business
get the most out of its network and keep it up and running every
hour, 365 days a year.
Smart Systems Solutions Pvt. Ltd. is
uniquely suited to help your business accomplish this need. Let us
handle technology so that you can focus on what you do best.
Infrastructure planning
includes:
- Doing a realistic assessment of your needs.
- Drawing a Bill of Materials that comprises a list
of equipment, devices, applications and solutions needs.
- Charting a cost-effective price list.
- Setting up of the actual IT infrastructure after
necessary approvals.
The SSSPL team comprises experienced
and certified engineers and technicians with areas of expertise
ranging from LAN/WAN design to network security to business process
development and technology implementation.
SSSPL offers the following in IT
Network:
Security Solutions (Firewall/VPN and
UTM)
Facility Management Services
Help Desk
Management
Enterprise Level Storage Strategies and
Solutions
Microsoft Exchange Server
Microsoft
Windows Server
Wireless Connectivity
Infrastructure Switching and Routing
LAN &
WAN Infrastructure
Citrix Solutions
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| FACILITY MANAGEMENT
SERVICES |
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A business requires experience, sometimes many
years, in building and managing networks. With Facility Management
Services, you have the option of saving on the cost (and time)
associated with hiring a certified, in-house IT staff.
Option 1: We provide Resident
Engineers who will report to you on a daily basis and cater to the
office’s daily support requirements. Onsite maintenance of entire IT
operations will be done as per a service contract.
Option 2: We provide dedicated,
maintenance support team of engineers who are on call 24X7.
Smart Systems Solutions Pvt Ltd’s
Facility Management Services are specifically designed to optimize
the Total Cost of Ownership.
Few deliverables includes:
- With FMS, you have the assurance of back-up
support staff in the event a Resident Engineer/ Support Engineer
is unable to report to work.
- Constant inspection of equipment.
- Hot fixing the software/operating systems with
latest patches.
- Preventive maintenance to archive business
critical data/ applications.
- Update on and guide customers on the latest
technologies.
- Vendor management services.
- Monthly IT audit.
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| HELP DESK MANAGEMENT SERVICES |
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Services cover the entire
spectrum—from the topology to the closure of the call.
- Call logging: Through telephone, mail or by
personally intimating the Help Desk within your office.
- Prioritization: Assigning severity or priority to
the call depending on the criticality of the usage/ user.
- Call Allocation and Tracking: Filling the entries
in the call report, allocating to the concerned engineer and
tracking the call through co-ordination with the end-user.
- Customer’s Status and Registering User Feedback:
Closing of call on confirmation with the end-user. Unless the
end-user is satisfied, the status of the call to remain open.
- Escalation: Escalated support provided by
specialized team.
- History: Document facilitates to understand and
identify the nature of problems particular to a machine.
- Inventory and Logistics Management: Hardware
upgradation requirements are registered at the Help Desk software.
- MIS Report Generation: Periodical reports are
generated to find the response and the resolution time. These
reports are passed on to the systems department of the company for
perusal.
- Generating Knowledge Database: On analyzing the
nature of end-user calls on desktop software, a database can be
created to understand the kind of problems users are facing on
different software platforms. Based on these reports training
programmes are conducted for end users.
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Switching versus Routing is an old
debate.
Router connects two or more different network and forward
data packets along the networks. Router uses forwarding table and
headers to determine the best path for packet forwarding.
Switch is used to connect many devices
using Ethernet cable in a network. It uses CSMA/CD technology and
generally broadcast the traffic.
Network using Layer 2 switches did not
converge well. But now with the introduction of L3, you have the
option of switching and routing in one technology.
Smart System Solution Pvt Ltd delivers
and implements best and cost-effective solutions of Cisco and
Juniper-based routing and switching technologies.
- SSSPL provides:
- Network topology design.
- VLAN on L2 and L3 switches.
- InterVlan routing using L3 switches, Routers,
ASA, Fortigate firewalls.
- Static and dynamic routing.
- MPLS, Frame Relay.
- ISDN configuration.
- Monitoring and troubleshooting.
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Our customers have often said that it
is hard to keep pace with emerging technologies and decide on the
best option available. We agree.
As service providers, Smart Systems
Solutions Pvt Ltd spends a dedicated amount of time to keep
up-to-date with changing technologies. With an eye on the needs of
the market, we discern the ones that are imperative to ease business
from those that have only a design appeal.
“Optimizing your network” to us means
successful implementation and constant upgradation of hardware and
software resources. It also means we deliver a cost-effective
solution that leverages your existing investments, meets your
business needs, and uses proven technology that will support your
long-term business goals.
With years’ of experience on their
side, our technical engineers have a proven track record
encompassing a wide range of business models. We have also developed
strong relationships with the manufacturers we represent, providing
access to support resources not commonly available.
SSSPL offers a variety of
LAN/WAN technical services.
- Equipment Configuration
- Implementation
- Equipment Relocation
- Technical Support
- Connectivity Analysis
- Traffic/Protocol Analysis
- Data Storage and Replication
- Infrastructure Management
- QOS Implementation
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Microsoft Exchange Server is the
industry’s leading messaging (communications) and collaboration
application. It is an important productivity tool that can
significantly enhance your business’ bottom line. Businesses that
use Microsoft Exchange have reported Return on Investment of 200% to
900% over the first two years.
Microsoft Exchange is rapidly becoming
the e-mail platform of choice for many organizations. At the same
time, these companies are discovering that maintaining the internal
environment that supports their Exchange infrastructure is costly
and time-consuming. Outsourcing Microsoft Exchange management is a
cost-effective way of keeping Exchange in proper running condition.
With Microsoft Exchange as one of our
core competencies, Smart Systems Solutions Pvt Ltd provides hardware
and exchange-related solutions on the Microsoft Exchange 5.5, 2000,
2003 and 2007 platforms.
SSSPL can either take control of and/
or assist your existing staff with:
- Systems design
- Initial rollouts
- Migrations and upgradation from old mailing
systems
- Security planning
- Disaster recovery (mailbox, store and server)
- Fighting spams and viruses
- Maximizing uptime
- Performance tweaking
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Today, networked computing is more
important than ever before for businesses to remain competitive. As
a result, modern operating systems require mechanisms for managing
the identities and relationships of the distributed resources that
make up network environments. The solution is the MICROSOFT WINDOWS
SERVER WITH ACTIVE DIRECTORY.
Microsoft Windows Server can help you
consolidate the management of your existing network environment,
increase network security, and integrate many different components
into one scalable network.
Your business network could benefit
from establishing and managing a Microsoft Windows Server-based
Active Directory, but does your business have the expertise required
to build and manage your network and Active Directory?
If the answer is no, then Smart
Systems Solutions Pvt Ltd has the answer. Maintaining these systems
can be costly over time. This need not be the case. At a fraction of
the cost of running an in-house IT department, you can outsource
your network needs to SSSPL. We are available remotely or for
on-site support 24X7.
We offer:
- Windows server design and implementation
- Active directory planning and designing
- DNS and DHCP integration
- Migration and up gradation
- Monitoring and maintenance
- Domain controller-based policies
- File and print server
- Terminal, RAS and Radius Server
- Fine tuning and hotfixing with latest
patches
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“Ignorance is Not Bliss When Your
Business is at Risk.”
A Firewall is a set of related
programs located at a network that protects the resources of a
private network from external or other networks. An enterprise with
Intranet that allows its workers access to the wider Internet installs a
Firewall to prevent outsiders from accessing its own private data
resources and for controlling what outside resources its own users
can access by deploying VPN (Virtual Private Network) services.
UTM (Unified Threat Management) adds
URL-filtering, Antivirus/ Antispam and IPS services at gateway in
addition to Firewall/ VPN capabilities.
Smart System Solutions Pvt Ltd’s team
of security experts are dedicated to servicing/ offering you
around-the-clock design, installation and monitoring of Checkpoint,
Cisco, Fortigate, Cyberoam and Juniper Firewall and UTM devices.
Whether it is a simple Internet access
point or a multi-site enterprise network, we can help you keep your
network secure. These services include, but are not limited to:
- Needs and Risk Assessment
- ICSA Certified Firewalls
- Topology Mapping
- Physical Access Analysis
- Policy Review and Recommendations
- Firewall Analysis, Design and Implementation
- Onsite Incident Response
- Intrusion Prevention (IPS)
- IPSEC/ PPTP/ L2TP/ SSL VPN
- Content Filtering-based on URL, File and Banned
words
- Platform and Hardware Selection
- Spam and Virus Protection
- Log Monitoring
- Symantec and Trend micro Antivirus for
Enterprises
- Baracuda Spam, Web and IM Filtering
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Latest technologies such as Wireless
LAN help with your productivity, but it is difficult identifying the
right solution that delays or hampers you from adopting the
technology. Adopting the latest technology is a MUST
sometimes.
WLAN connects two or more computers without using
wires, utilizing OFDM modulation based on radio networks. It uses
802.11 standard developed by IEEE in 5 GHZ and 2.4 GHZ public
spectrum bands. 802.11 family mainly includes 802.11a,b or g, based
on operating frequency, throughput and range.
Smart Systems Solutions Pvt Ltd have
solutions for Wireless using Cisco, Linksys, D-Link, NetGear and
Aruba Controller and APs.
We offer:
- Wireless Solutions
- Field Survey
- Solution Proposal
- Implementation and Commissioning
- Managing the Wireless Network
- Securing and Rouge AP detection
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| CITRIX
SOLUTIONS |
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Citrix is a remote access/ application
publishing product that allows you to access applications available
in central Presentation Servers. It lets you connect to applications
remotely—from WI-FI and Broadband serviced areas, Internet kiosks,
smart phones and other devices outside the corporate network.
Citrix gives the user the experience
of working in the office and availing the work station resources
(seamless desktop integration), whereas in reality the application
is running on a Citrix server, usually hosted in the corporate
environment.
Some of the Citrix solutions we provide are:
- Upgrade from FR3 to MPS
- Application Publishing
- Printing Management
- Farm Designing
- Policy Configuration
- Secure Gateway
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